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Store Policies
Payment Methods: Paypal is our preferred payment method. With Paypal you can pay by Mastercard, Visa, American Express or Discover, or with your Paypal Balance. Payments via a US Postal Service Money order are accepted, however, such payments must be received within 10 days of online order or your item will be released for re-sale. Please contact us for additional information.
Shipping Items: Online purchases are shipped the 1st business day following purchase and confirmed/cleared payment. We ship using Priority Mail to get your item to you safely and quickly. For larger items, we may not have specified shippings costs. You will receive a separate invoice for shipping cost in this case, and shipping fees must be paid for before the item is shipped.
Furniture: Furniture sales are "pick up only" in our Gettysburg, PA store. In this case, you will need to arrange a pick up appointment with us after purchase. We can provide very flexible schedules for pick up appointments (weekdays, evenings & weekends).
We are also happy to work with any shippers you may contract with to pick up your item(s) for you. There are several wonderful "blanket wrap" shippers who pick up and deliver items regionally and nationally. Trostle's Antiques can not be held responsible for acts of third party shippers hired by you. Once the shippers arrive to pick up the item(s) for you, they are responsible for the safety and condition of your item(s).
Returns: Because we deal in antiques and one-of-a-kind merchandise, all items are sold "as-described". We accept returns ONLY if you feel the item was described incorrectly on our website. Please contact us to discuss an item prior to making a return.
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Contact Us: Phone: 717-359-4312 eMail: customerservice@trostlesantiques.com
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